How can we help?

Most questions have a short answer. If yours isn’t here, write to us — we reply within 3 business days.

How do I delete my account and my data?

In the app: Settings → Delete Account, or from this page. Your personal data and task content are removed from our servers within 30 days. Backup copies of the database are kept for up to 7 days, and previous versions of stored files for up to 30 days, so deleted data disappears from them as they age out.

Can I use the app without an account?

Yes. In guest mode we don’t know your name or email: the app signs in anonymously and keeps your tasks in the cloud under a technical identifier. They survive reinstalling the app and carry over if you create an account later. That also means uninstalling the app doesn’t delete them — use Settings → Delete Account first. Guest mode isn’t available in the browser.

My reminder didn’t go off

TODO-ish shows every missed alarm the next time you open the app. If reminders never arrive, check that notifications are enabled for the app in your phone’s settings, and that Focus or Do Not Disturb isn’t filtering them out.

What happens to my data?

It stays yours. We don’t use it for advertising, profiling or resale. The privacy policy lists every service involved and what each one sees.

I found a bug

The quickest way is right in the app: Settings → Report a bug. Tell us what you did, what you expected and what happened instead — the app adds its version and your device details itself. The answer appears in Settings → My messages. You can also write to us.

Someone is sending me things I don’t want

Report or block them from My people, from the incoming task or from the zone invitation. A blocked person can no longer send you tasks, requests or invitations. We review every report, usually within 24 hours.

Is TODO-ish on Android?

Yes. It’s on Google Play for Android 7.0 or later, with the same account and the same data as on iPhone and in the browser.